Policy
Code of Conduct
Compare Wise and ItsMy Group are signatories to the Private Health Insurance Intermediaries Association (PHIIA) Code of Conduct.
Last updated November 2022
View PHIIA Code of Conduct (PDF)About the Code
The Private Health Insurance Intermediaries Code of Conduct sets out standards for intermediaries providing advice and services relating to private health insurance in Australia.
Compare Wise and ItsMy Group adhere to this Code. You can download the full November 2022 Code of Conduct document using the button above.
What's covered
The Code includes commitments on dispute resolution, compliance responsibilities for intermediaries, agents and brokers, training and accreditation, and additional disclosure requirements.
- Part A — General commitments under the Code
- Part B — Dispute resolution (internal and external)
- Part C — Compliance responsibilities
- Part D — Training and accreditation
- Part E — Additional disclosure for agents and brokers
- Part F — Definitions and related matters
Important notice
Health Insurance Advice is provided by Compare Wise and administered by ItsMy Group (ABN 85 167 289 965). Compare Wise and ItsMy Group are both signatories to the Private Health Insurance Intermediaries Code of Conduct. Compare Wise Pty Ltd ABN 73 672 396 575.